The Dorchester Group
“Having implemented EzRMS™ in our hotels in early 2006, the depth of focus into Revenue Management and the knowledge and impact of revenue strategies has risen to impressive standards and this was clearly demonstrated by the hotels during the latest budget presentations. This was most interesting to see as too often RMS tools are seen simply as ‘yielding tools’ and not as ‘knowledge tools with the ability to yield’.
Our hotels have proven during their latest budget preparations that they are now in a position to quickly and easily interrogate the data which ironically resided in their own systems. This new intelligence meant that they were better equipped to make more accurate decisions and to be quicker in their decision making process. Armed with this new confidence the hotels have been able to capitalize on the market strengths and to outperform their competitors in each local market set. In most cities in which we are situated we achieve the leading RGI in the marketplace, and having the right tools to achieve this is essential.
EzRMS™ has indeed now been proven beyond any doubt to have been the right system choice for our organization. The process of implementation was ‘stress free’ which simply means ‘on time, within expectations and with no surprises’. We continue to enjoy a close and reliable relationship with the EasyRMS Team as they support our properties across the globe and we would have no hesitation to recommend both EasyRMS as an organization and the EzRMS™ Product Suite to any of our hospitality colleagues.”
Duncan Bramwell
VP Sales, Distribution and eCommerce
Dorchester
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